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General Information

SHIPPING INFORMATION:

Serving sports officials since 1998, we proudly offer premium quality merchandise from Smitty Apparel, low shipping charges, and fast delivery!

STANDARD SHIPPING CHARGES:

Orders up to $50: $7.99
Orders from $50 to $99: $4.99
Orders $99 and up: FREE SHIPPING!

We feature a vanishing shipping charge...the more you buy, the less you pay in shipping charges! Standard shipping options are USPS Priority Mail, First Class Mail, UPS Ground, or FedEx Ground (our choice). Orders placed online typically ship within one business day, and are usually delivered in 2 to 3 business days. Guaranteed delivery methods (2 Day or Next Day) are available at additional cost, please contact us (813-727-9998) for a price quote. We make every effort to keep our website updated with current stock status, but in the unlikely event an item on your order is out of stock, we will contact you to discuss substitution or backorder options. Please include the best phone number to reach you (usually a cell phone).

RETURNS & EXCHANGES:

We are no longer accepting returns for refund, all sales are final. You may return items to exchange for a different color, size, etc., or for store credit towards a future purchase. Store credits are valid for one year.

You may return an item for EXCHANGE or STORE CREDIT within 60 DAYS of the date your order is delivered (based on carrier tracking information), subject to the following provisions:

- Customer is responsible for all shipping charges on any exchange or return for store credit.

- Items must be returned in NEW and UNUSED (except to try on for size) condition, with any original garment tags still attached. Washed or worn garments, or garments with tags removed will not be accepted for refund or exchange.

- The following items are NOT RETURNABLE for exchange or store credit: Special order items, items with custom logos (ie non-plain garments), any garment that has been altered by the addition of patches, flags, or numbers, undergarment items, and whistles. If there is a question as to whether an item you wish to purchase is returnable, please contact us before placing your order.

- Shipping/handling charges are not refundable. Any merchandise received for exchange or store credit not meeting the above requirements will be returned to the customer at their expense. Please phone/text us at (813-727-9998) or e-mail us ([email protected]) for return authorization or with any questions about our return policy.

ASSOCIATION DISCOUNTS:

We offer referee & umpire association group discounts. By buying in bulk, you can help your membership save a substantial amount of money on their uniform purchases. If your association is looking to make a large purchase, please contact us for a price quote.

PAYMENT METHODS:

For your convenience, we accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, and PAYPAL.

WEBSITE CONTENT INFORMATION:

While every effort is made to ensure the accuracy of product descriptions and pricing, we are not responsible for typographical errors or materially significant errors in product pricing (for example, a shirt that should be listed at $25 is erroneously listed at $5). We reserve the right to cancel any order prior to processing, and issue a refund to your credit card. The information outlined above is not a complete list of our shipping and return policies. If you have any questions that are not covered on this page, please feel free to contact us prior to placing an order.